Autonomous Marine Robotics Manufacturer
FREQUENTLY ASKED QUESTIONS
Q: Do you support OEM/ODM customization?
A: Yes. We can customize branding & logo, hull appearance, function of hardware and software according to customer requirements.
Q: Do you provide customized USV/UUV management software?
A: Yes. We can develop customized USV/UUV management systems or industry-specific application management software to meet your operational needs.
Q: How to place an order?
A: Contact our sales team to confirm product specifications and EXW pricing after product selection. Payment is typically made via bank transfer offline. Additional customization fees apply for bespoke hardware or software projects.
Q: How is shipping arranged?
A: After finalizing product specifications, EXW price, shipping method and customs clearance arrangements, we will arrange sea freight shipment upon receipt of payment.
Q: What warranty and after-sales support do you offer?
A: All USV/UUV/MSV products come with a 12-month standard warranty. We also provide lifetime technical consultation and remote after-sales support; on-site service is available upon request for customers with bulk orders.