Yes. We can customize branding & logo, hull appearance, function of hardware and software according to customer requirements.

Yes. We can develop customized USV/UUV management systems or industry-specific application management software to meet your operational needs.

There is no rigid MOQ for standard product branding customization. For projects with in-depth hardware structure or software function customization, MOQ and development fees will be evaluated based on the specific solution.

Yes. We are compatible with mainstream third-party sensors and payloads for hydrology, surveying, security and other fields, and provide hardware interface adaptation and software driver development services.

Appearance and branding customization usually takes 7-15 working days. For in-depth customization of hardware structure and software functions, the lead time is 30-90 working days, subject to the final solution evaluation.

Contact our sales team to confirm product specifications and EXW pricing after product selection. Payment is typically made via bank transfer offline. Additional customization fees apply for bespoke hardware or software projects.

We generally accept telegraphic transfer (T/T). For large bulk orders, letter of credit (L/C) is negotiable, subject to the terms specified in the formal contract.

Yes. For regular orders, 50% deposit is required to start production/stocking, and the remaining 50% balance shall be paid before shipment. Payment ratio for customized projects can be negotiated separately.

Standard configuration can be adjusted for free before production starts. Modifications after production starts may incur additional costs and delay delivery, please confirm with our sales team in advance.

Yes. We can provide Proforma Invoice for payment application and customs filing before ordering, and provide full set of customs clearance documents including official Commercial Invoice and Packing List after shipment.

After finalizing product specifications, EXW price, shipping method and customs clearance arrangements, we will arrange sea freight shipment upon receipt of payment.

EXW factory delivery is the default term. We can also provide FOB, CIF and other terms according to customer requirements. Door-to-door terms such as DDP need to be evaluated separately based on the destination country.

Regular in-stock products can be shipped within 5-10 working days. Mass-produced products have a lead time of 15-30 working days, subject to order confirmation.

We provide a full set of export customs clearance documents, including Commercial Invoice, Packing List, Bill of Lading, product manual, Certificate of Origin (if required), etc., to ensure compliant export declaration.

We use industrial-grade wooden boxes/waterproof packaging with built-in buffer reinforcement structure, suitable for sea transportation. Cargo insurance can be purchased according to customer requirements.

All USV/UUV/MSV products come with a 12-month standard warranty. We also provide lifetime technical consultation and remote after-sales support; on-site service is available upon request for customers with bulk orders.

The warranty period starts from the date the goods leave the factory (EXW term) or the date of 签收 at the destination port (CIF and other terms), subject to the document date.

For hardware failures caused by non-artificial damage within the warranty period, spare parts can be replaced free of charge. For software issues, remote debugging and upgrade services are provided. Round-trip freight is borne by each party for one way.

Regular wearing parts such as propellers, batteries and seals are not covered by the free warranty. Original spare parts can be provided at cost price.

After the warranty period, we provide lifetime maintenance services and spare parts supply at cost price, and continue to provide remote technical consultation without additional annual service fees.

The hull is made of high-strength FRP/aluminum alloy, and the core cabin has a protection rating of IP67, suitable for fresh water, offshore and other water environments.

Endurance ranges from 4 to 24 hours and maximum speed ranges from 5 to 25 knots for different models, depending on hull type, payload and operation mode, and can be customized and upgraded.

Standard configuration includes GPS/Beidou dual-mode positioning and autonomous navigation, supports base station remote control and satellite communication remote control, and can operate fully automatically with preset routes.

The conventional wireless communication distance is 5-20 kilometers. With relay equipment or satellite communication modules, over-the-horizon and global remote control can be realized.

Yes. Multi-USV collaborative formation operation can be realized through a unified management and control platform to improve operation efficiency in large water areas.

Some products are CE and FCC certified, and marine components comply with relevant maritime standards. Corresponding certification documents can be provided for import customs clearance.

Regular civilian-grade products are not subject to controlled items. Specific high-performance models need to be confirmed according to the policies of the destination country, and we can assist customers in compliance verification.

Yes. We can provide official documents such as product technical specification sheets, user manuals and safety manuals to meet local maritime or industry regulatory filing requirements.

Standard remote video training services are provided, covering equipment operation, daily maintenance and basic troubleshooting. Offline on-site training is available for bulk orders.

Daily work includes cleaning the hull, checking the condition of seals and propellers, and regularly charging and discharging the battery. For details, please refer to the product operation and maintenance manual.

Standard function software enjoys lifetime free iterative upgrades. Customized function upgrades require development cost evaluation based on specific requirements.

They are widely used in various water operation scenarios such as hydrological surveying, water quality monitoring, security patrol, wind power operation and maintenance, fishery management, and emergency rescue.

You can contact our sales team and inform us of operation scenarios, water environment, payload requirements, endurance requirements and other information, and we will recommend a suitable product solution for you.

Yes. Our management and control platform supports simultaneous access to both MSVs and USVs, realizing unified scheduling and data interconnection, and adapting to mixed operation modes.